Talking With Keith

I’m the guy who looks at all of your questions in our customer support forum. Whether you need help with your job resume, or have a question about bottling limits or just need help with a gift certificate, I’ll help you out. When you communicate with us, you go straight to the top. You don’t get lost in a phone tree, you don’t need to escalate to middle management. You don’t wade through a sea of bureaucracy. You chat with me or Phil. Sometimes people wonder why they have to post online just to ask us a simple question. Wouldn’t it be easier to discuss this on the phone? I am not sure. If we offered phone support, I’d have to step back. I just don’t have the knack for it. We’d hire an admin to take on customer support, and our prices would have ...